Service Impact due to COVID-19
Due to the worldwide pandemic, many businesses have had to restrict business operations in order to meet CDC guidelines like extra safety measures, social distancing/human to human contact. Because of these measures businesses are not running at full capacity which results in delays.
All shipping companies have stated that certain shipping options will be affected and will have delays. Down below are links to the shippers that we use services from.
USPS:
https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes
”Will First-Class Mail be delayed too? There is no impact to First-Class letters and flats. However, First-Class Package Service® two and three day service commitments will be extended to three and four days respectively.”
“How will this affect delivery of Priority Mail? Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance."
Fedex:
"Due to a significant surge in volume and other impacts of COVID-19, FedEx Ground is currently experiencing delays in various parts of the U.S. We are committed to providing service to the best of our ability and offer our sincerest apologies for any inconvenience caused by these delays. For specific shipment status information, please track your shipment at FedEx.com."
"The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis, which is impacting our ability to meet our high standards of service. As a result, we have made the decision to suspend our money-back guarantee for all FedEx Express®, FedEx Ground®, FedEx Freight®, and FedEx Office services effective immediately until further notice. Because FedEx is an essential transportation service provider, we will continue operating as government restrictions and regulations allow."